CUSTOMER CARE

Return & Refund Policy

Clear information about return eligibility, return requests, item condition, refund review, and damaged or incorrect items.

01

Return Window

Return requests must be submitted within 7 days after the order is delivered. Requests made after this period may not be accepted.

02

Return Eligibility

To be eligible for a return, the item must be unused, unworn, undamaged, and returned in its original condition with all included packaging and accessories.

03

Return Approval

Please contact us before sending any item back. Returns sent without prior approval may not be accepted or processed.

04

Refund Review

Refunds are reviewed after the returned item has been received and inspected. If approved, the refund will be processed to the original payment method.

05

Non-Returnable Situations

Items may not qualify for return if they have been used, worn, damaged, altered, missing original packaging, missing accessories, or returned outside the return window.

06

Damaged Or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us promptly with your order number and clear photos of the item and packaging.